Shipping policy

  • We deliver to addresses within South Africa.
  • Delivery times may vary depending on the customer's location, courier availability and product availability.
  • Customers are responsible for providing a correct delivery address and contact details.
  • Braai Mate is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, extreme weather or other unforeseen events.
  • Customers should inspect their package upon delivery and contact us as soon as possible if it appears damaged.
  • Order processing and delivery time 8-11 business days.